Privacy Policy

1. Introduction

MCPsoup ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics management platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including but not limited to:

• Name, email address, phone number, and other contact information
• Company name, business address, and other business information
• Payment and billing information
• Logistics data, shipping information, and other operational data
• Communications with us, including support requests and feedback

2.2 Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Device information, such as IP address, browser type, and operating system
• Usage data, including pages visited, time spent, and interactions with the Service
• Cookies and similar tracking technologies
• Log files and analytics data

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing transactions and managing your account
• Communicating with you about the Service, updates, and promotional materials
• Analyzing usage patterns and trends to enhance user experience
• Detecting, preventing, and addressing technical issues and security threats
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, and cloud hosting
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

You acknowledge and agree that:

• Any information you transmit to us is done at your own risk
• We are not liable for any unauthorized access to, use of, or disclosure of your information
• You are responsible for maintaining the confidentiality of your account credentials
• You must immediately notify us of any unauthorized use of your account

6. Limitation of Liability for Data Breaches

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MCPsoup, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO ANY DATA BREACH, SECURITY INCIDENT, UNAUTHORIZED ACCESS, OR DISCLOSURE OF YOUR INFORMATION.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

• We do not guarantee that your information will be completely secure or free from breaches
• You assume all risks associated with transmitting and storing information through our Service
• We are not responsible for any third-party breaches or security incidents that may affect your information
• Your use of the Service is at your sole risk, and the Service is provided on an "AS IS" and "AS AVAILABLE" basis
• We disclaim all warranties, express or implied, regarding the security of your information

In the event of a data breach or security incident, our liability, if any, shall be limited to the amount you paid us in the twelve (12) months preceding the incident, or one hundred dollars ($100), whichever is greater.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your information
• The right to object to or restrict processing of your information
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to facilities located outside your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: